Frequently Asked Questions

Important Information

As a South County Health employee you have the option to use Payroll Deduction at checkout for your order.

-Employment status must be active as either Part-Time or Full-Time.
At this time, employees who are Per Diem or on a Leave of Absence are not eligible for Payroll Deduction.

Using Payroll Deduction Online:
- To checkout, all employees are required to create their account using their South County Health email address. You will be required to enter your employee ID number upon creation.
- In the cart, to authorize payroll deduction, you will be required to enter your employee ID with your order and check off the terms & condition box.
- At checkout, select the payment method "Payroll Deduction".

Deduction Information:
- Payroll deduction cannot exceed $200.00 within one pay period. If your order(s) exceed the payroll max, then you will be contacted to provide an additional payment method for any overages prior to your order being fulfilled.
- 100% of your deduction(s) should be on the check with the pay period that corresponds with your order date. If your order was placed at the end of a pay period, it may be deducted from the following pay period’s check. 

Your employee ID is required to verify your employement with South County Health and to authorize your payroll deduction purchases. You are not required to provide your employee ID number if you would like to choose a payment method other than payroll deduction.

Your employee ID can be found on your pay stubs as well as in Time and Attendance under My Info Connection.

Please allow 2+ weeks for order processing and fulfillment. Once your order is ready to be shipped, you will receive an email with package tracking information.

If you have any additional questions or concerns, please feel free to contact us.


Any product(s) with embroidery are not eligible for return.

Additional embroidery fees are not subject to any discounts, sales, or promotions.

Returns or exchanges must be made within 30 days of receipt with no signs of wear, tear or wash and with the original tags attached for a full refund. Returns without a receipt receive store credit at the last sale price. Defective merchandise within a 90 day period with a receipt must be reviewed and deemed defective for replacement.

Please send any returns or exchanges to:

Alexander's Uniforms
ATTN: Returns & Exchanges
999 Pontiac Avenue
Cranston, RI 02920

You must have:

A copy of your receipt, a note indicating a return or an exchange, contact information.

Technical Help

This site does not support Microsoft Internet Explorer.

We recommend using these trusted and supported browsers while shopping our site:
- Google Chrome
- Google Chrome for Android.
- Mozilla Firefox
- Apple Safari for MacOS
- Microsoft Edge
- Opera
- Apple Safari for iOS

Use of other browsers not listed above may result in errors.

When checking out, Paypal Express and Google Pay are available for express checkout options. Alternatively, you may enter your information into the forms and click "Continue to shipping." From there, select your shipping method and click "Continue to payment." You may then choose to enter your credit card information or select one of the alternative payment options such as Paypal or Payroll Deduction.

When using Payroll Deduction, please ensure that you have entered your Employee ID number in the labeled field within your cart, before continuing trough the checkout process for verification purposes.

Additional embroidery fees are not subject to any discounts, sales, or promotions.